Overpayment

All overpayments by eCheck are refunded to the student, even if it was an authorized payer who made the payment. The refund will be processed by direct deposit, if we have a direct deposit enrollment form on file for the student. If the student has not enrolled for direct deposit, a check will be mailed to the student's permanent address listed on the Hokie SPA at the time the refund is processed.

Overpayments by credit card are refunded back to the payer's credit card which initiated them. The payer or authorized payer will see a credit on their credit card statement.

If a customer's account has a credit and any payment for the term has been made by credit card, the credit will be applied back to the payer's credit card account.

Frequently Asked Questions

If fees are paid in advance and then the student is awarded financial aid or a university assistantship after, will the university refund the prepaid fees?

Yes, we will refund any over payment once all charges have been paid. Refunds are processed after the last day to resign from the term.

Credit card over payments will refund the credit card.
Cash or check over payments are preferred to be refunded to the student by direct deposit -if enrolled in direct deposit through Hokie Spa, or a check will be mailed to the students' permanent address as shown in Hokie Spa.
If paid by a sponsor, any over payment will refund the sponsor unless written documentation from the sponsor indicates that refund may go the student as living expenses.

If I pay the fees and then my visa is rejected are the fees I paid refundable?

Yes, we will refund any overpayment on your account once all charges have been paid. Refunds will be processed after the last day to resign from the term. Credit card payments will be refunded back to the credit card. Cash payments will be refunded to the student by direct deposit (if the student has enrolled in direct deposit through their Hokie Spa) or a check will be mailed to the student's permanent address as shown on Hokie Spa. If the payment is coming from a sponsor, the refund will be sent directly to the sponsor by check.

If I paid for the entire year in advance and I transfer to another school after one semester, will the fees I paid for the second semester be refunded?

Yes. If you pay for the entire year and are enrolled only one semester, the amount you paid for the second semester will be refunded to you upon request.